Privacy Policy

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Effective Date: July 12, 2026

Introduction

Q2QMM Consulting (Q2QMM, we, our, or us) is committed to protecting the privacy and security of our clients, website visitors, and business partners. This policy explains how we collect, use, disclose, safeguard, retain, and process personal information.

Information We Collect

We collect contact, business, technical, payment (when applicable), communication preference, device, cookie, analytics, and project information needed to provide our services.

How We Use Information

Information is used to deliver consulting, AI, cybersecurity, training, IT support, scheduling, billing, customer support, fraud prevention, legal compliance, security, and requested communications.

SMS Communications

SMS participation is voluntary and is never required to purchase services or receive consulting. Users opt in through website forms, registrations, written agreements, paper forms, verbal consent where permitted, or by initiating a text conversation. Consent records are retained where required. Messages may include appointments, project updates, customer support, training reminders, account notices, service announcements, and promotional offers only with separate marketing consent. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance or email support@q2qmm.com. Once opted out, no further SMS messages are sent unless new consent is provided.

Email Communications

Subscribers may receive newsletters, educational resources, service announcements, product updates, and promotional emails. Unsubscribe at any time using the unsubscribe link.

Information Sharing

We do not sell or rent personal information. We share information only with trusted providers under contractual confidentiality obligations or when required by law.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

AI and Client Confidentiality

Q2QMM handles confidential business information, AI materials, cybersecurity documentation, and proprietary processes using administrative, technical, and physical safeguards.

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Cookies and Analytics

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Cookies and analytics improve functionality, performance, and user experience. Users may disable cookies in their browser.

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Data Security

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We use encryption where appropriate, role-based access controls, least-privilege principles, secure cloud infrastructure, monitoring, logging, and periodic security reviews to address evolving cybersecurity threats.

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Data Retention

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Personal information and SMS consent records are retained only as long as necessary to provide services, satisfy legal obligations, resolve disputes, enforce agreements, and maintain business records.

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Your Privacy Rights

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Subject to applicable law, you may request access, correction, deletion, portability, restriction of processing, object to certain processing, or withdraw consent where applicable.

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Third-Party Websites

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We encourage review of third-party privacy policies before submitting information.

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Children's Privacy

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Our services are intended for individuals at least 18 years old. We do not knowingly collect information from children under 13.

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Changes to this Policy

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We may revise this policy periodically and will update both the Effective Date and Last Updated date.

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Contact Us

‍Q2QMM Consulting

‍ Website: https://www.q2qmm.com

Email: support@q2qmm.com Jacksonville, North Carolina, USA

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