Terms of Service

Effective Date: July 7, 2026

Welcome to Q2QMM Consulting ("Q2QMM," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, services, software, training programs, AI solutions, and related offerings.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

Q2QMM Consulting provides professional services that may include:

  • Artificial Intelligence consulting and implementation

  • IT consulting and managed technology services

  • Cybersecurity consulting and assessments

  • Software and application development

  • AI training and educational programs

  • Business process automation

  • Technology strategy and digital transformation

  • Other professional consulting services

The scope of services for individual projects will be governed by a separate proposal, quote, contract, or statement of work when applicable.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use our services.

3. Client Responsibilities

You agree to:

  • Provide accurate and complete information.

  • Maintain the confidentiality of any account credentials.

  • Cooperate with reasonable requests needed to perform services.

  • Ensure you have the authority to provide any data or materials submitted to us.

  • Use our services only for lawful purposes.

4. Payments

Unless otherwise agreed in writing:

  • Fees are due according to the applicable proposal or invoice.

  • Late payments may be subject to interest or late fees where permitted by law.

  • Certain services may require deposits before work begins.

  • All payments are non-refundable unless otherwise stated in a written agreement.

5. Intellectual Property

Unless otherwise agreed in writing:

  • Q2QMM retains ownership of its methodologies, templates, proprietary tools, software frameworks, documentation, training materials, and pre-existing intellectual property.

  • Clients retain ownership of materials they provide to Q2QMM.

  • Ownership of custom deliverables will be governed by the applicable service agreement or statement of work.

Nothing in these Terms transfers ownership of Q2QMM's trademarks, branding, or proprietary technology.

6. Confidentiality

We recognize that many projects involve confidential business information.

Both parties agree to protect confidential information received from the other party and not disclose it except as necessary to perform contracted services or as required by law.

7. Artificial Intelligence Services

AI-generated content may require human review before business, legal, medical, financial, or regulatory use.

While we strive for accuracy and reliability, AI outputs may contain errors, omissions, or outdated information. Clients are responsible for reviewing and validating AI-generated results before relying upon them.

8. Website Use

You agree not to:

  • Attempt unauthorized access to our systems.

  • Disrupt website operations.

  • Upload malicious software or code.

  • Reverse engineer proprietary software where prohibited.

  • Use our website for unlawful or fraudulent purposes.

9. SMS Terms

By providing your mobile number and opting in, you consent to receive SMS messages from Q2QMM Consulting.

These messages may include:

  • Appointment reminders

  • Project updates

  • Event notifications

  • Customer support communications

  • Promotional offers

  • Service announcements

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any products or services.

10. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Q2QMM Consulting disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted service, error-free operation, or that all recommendations or AI-generated outputs will achieve specific business outcomes.

11. Limitation of Liability

To the fullest extent permitted by law, Q2QMM Consulting shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to the use of our website or services.

Our total liability for any claim relating to our services shall not exceed the amount paid by the client for the specific services giving rise to the claim, unless otherwise required by applicable law.

12. Indemnification

You agree to indemnify and hold harmless Q2QMM Consulting, its owners, employees, contractors, and affiliates from claims, damages, liabilities, costs, and expenses arising from:

  • Your misuse of our services.

  • Your violation of these Terms.

  • Your infringement of another party's rights.

  • Information or materials you provide to us.

13. Termination

We reserve the right to suspend or terminate access to our website or services if these Terms are violated or if continued service would pose legal, security, or operational risks.

Termination does not relieve either party of obligations incurred before termination.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.

Any legal action arising under these Terms shall be brought in the appropriate state or federal courts located in North Carolina, unless otherwise required by law.

15. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on our website with a revised Effective Date. Continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions regarding these Terms, please contact:

Q2QMM Consulting

Website: https://www.q2qmm.com

Email: info@q2qmm.com

Thank you for choosing Q2QMM Consulting. We appreciate the opportunity to help your organization leverage technology, artificial intelligence, and cybersecurity solutions to achieve its business objectives.

For business messaging compliance, these Terms include the disclosures commonly expected by SMS providers, including consent language, opt-out instructions, message frequency, potential message and data rates, and the statement that SMS consent is not a condition of purchase. They also complement the Privacy Policy you created earlier.